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The new
book is now available!!
The Choice and Partnership Approach: a
guide to CAPA
It has sections on CAPA, the 4 big ideas
and the 11 components, Implementation, Troubleshooting, Evaluation,
Service stories, 7 HELPFUL Habits, Demand and Capacity theory, links to
other models (including lean thinking).
For a content page click
here
How To Order
 Only
order online if you have a UK postal code (otherwise postage will be
wrong!). If not from the UK contact Ann
 To
buy 1 -3 books online click the credit card logo
 For
larger orders and enquiries email
Ann
.
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