Richmond Choice Experience Questionnaire

The majority found that the Choice appointment was helpful, they were listened to, got new ideas on what may help, were given enough information about the service and were seen quickly enough. See table below.

Richmond Choice questionnaire
Scores are 4 or 5 out of 5 point Likert
Parent %
How helpful was the Choice for you 89
Did you feel your concerns were listened to? 100
Do you have any new ideas about what might help your situation? 86
Were you given enough information about our service? 78
Were you seen quickly enough? 71